Terms and Conditions Introduction Welcome to Northgate Florist! These terms and conditions outline the rules and regulations for the use of Northgate Florist's website. By accessing our website, we assume you accept these terms and conditions. Do not continue to use Northgate Florist's website if you do not agree with all the terms and conditions stated on this page. Payments All payments on the Northgate Florist website are processed securely. We accept all major credit cards. Your credit card information is encrypted during transmission, and we assure you that your personal information is safe with us. Delivery Northgate Florist is dedicated to providing a timely and reliable delivery service. However, due to unforeseen circumstances, if a delivery does not get completed as requested on the initial order, we will initiate a refund process for your purchase. Substitutions Although the actual bouquet may not precisely match the photo, it’s temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the arrangement you have selected, we will ensure that the style, theme and color scheme of your arrangement is preserved, and will only substitute items of equal or higher value. If specific design elements are of major importance to your order, please contact us to ensure availability, thank you. Return Policy Our return policy is designed to offer our customers the highest level of service. We strive to deliver the best quality products, but if you're not satisfied with your purchase due to our failure to deliver as requested in your initial order, we will offer a full refund. To initiate a return, please contact us within 48 hours of receiving your order or delivery (or from the expected delivery date in the event of non-delivery). Please note that returns are only valid due to a failure on our part to fulfill the delivery as initially requested. We cannot accommodate returns or refunds due to customer errors, such as incorrect addresses or order changes made after the order has been processed. Privacy Policy For a better understanding of how we handle your data, please refer to our Privacy Policy page. Changes to the Terms and Conditions Northgate Florist reserves the right to revise, amend, or modify these terms and conditions at any time and in any manner, without prior notice to you. Therefore, it is your responsibility to regularly check these Terms and Conditions for any changes. By continuing to use our website, you hereby agree to be bound by the then-current version of these Terms and Conditions. Contact Us If you have any questions about these Terms and Conditions, or if you would like further information, please feel free to contact us 9429 Dyer St. Ste. A El Paso, TX 79924 or call 915-751-1214 These Terms and Conditions were last updated on January 1, 2023.
Terms and Conditions Introduction Welcome to Northgate Florist! These terms and conditions outline the rules and regulations for the use of Northgate Florist's website. By accessing our website, we assume you accept these terms and conditions. Do not continue to use Northgate Florist's website if you do not agree with all the terms and conditions stated on this page. Payments All payments on the Northgate Florist website are processed securely. We accept all major credit cards. Your credit card information is encrypted during transmission, and we assure you that your personal information is safe with us. Delivery Northgate Florist is dedicated to providing a timely and reliable delivery service. However, due to unforeseen circumstances, if a delivery does not get completed as requested on the initial order, we will initiate a refund process for your purchase. Substitutions Although the actual bouquet may not precisely match the photo, it’s temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the arrangement you have selected, we will ensure that the style, theme and color scheme of your arrangement is preserved, and will only substitute items of equal or higher value. If specific design elements are of major importance to your order, please contact us to ensure availability, thank you. Return Policy Our return policy is designed to offer our customers the highest level of service. We strive to deliver the best quality products, but if you're not satisfied with your purchase due to our failure to deliver as requested in your initial order, we will offer a full refund. To initiate a return, please contact us within 48 hours of receiving your order or delivery (or from the expected delivery date in the event of non-delivery). Please note that returns are only valid due to a failure on our part to fulfill the delivery as initially requested. We cannot accommodate returns or refunds due to customer errors, such as incorrect addresses or order changes made after the order has been processed. Privacy Policy For a better understanding of how we handle your data, please refer to our Privacy Policy page. Changes to the Terms and Conditions Northgate Florist reserves the right to revise, amend, or modify these terms and conditions at any time and in any manner, without prior notice to you. Therefore, it is your responsibility to regularly check these Terms and Conditions for any changes. By continuing to use our website, you hereby agree to be bound by the then-current version of these Terms and Conditions. Contact Us If you have any questions about these Terms and Conditions, or if you would like further information, please feel free to contact us 9429 Dyer St. Ste. A El Paso, TX 79924 or call 915-751-1214 These Terms and Conditions were last updated on January 1, 2023.